Starwal is committed to providing clients with the resources, guidance, and security information needed to participate in digital asset markets with greater confidence. Reach out through any of the channels below.
Reach Starwal's support team directly at Info@starwal.com. Our team responds to client inquiries through official @starwal.com email addresses only.
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Staying alert to phishing attempts is an important part of protecting your account and personal information. Please review the guidance below to help identify and avoid fraudulent communications.
Official Starwal contact:
If you are unsure whether a communication is legitimate, do not act on it. Contact us directly through the address above to verify.
Find answers to the most common support, security, and account-related questions below. For anything not covered here, contact us at Info@starwal.com.
You can reach Starwal's support team at Info@starwal.com. All official communications from Starwal come from @starwal.com email addresses. Please do not respond to communications from any other domain claiming to be from Starwal.
Genuine Starwal communications come from @starwal.com email addresses only. If you receive a message claiming to be from Starwal through a third-party app, social media, or an unfamiliar email domain, treat it as suspicious and do not click any links or provide information. Contact us at Info@starwal.com to verify.
Starwal's exchange-listed ETF and ETP products may be accessed through traditional brokerage accounts. OTC-quoted trusts are available through registered broker-dealers on OTC Markets. Private placement funds are available to eligible accredited investors. Consult the Investment Products page for a full list of available products and their access requirements.
Starwal maintains a security-focused approach to digital asset custody, including offline storage, access controls, monitoring procedures, and third-party service providers selected to meet institutional standards. No custody solution eliminates risk entirely, but security and account protection remain a core part of our operating approach.
Do not click any links, download attachments, or provide personal or account information. Contact Starwal directly at Info@starwal.com to report the message and verify whether it is legitimate. Our support team will respond through an official @starwal.com address to confirm.
